Q1: How long will it take to produce? A: It all depends, large quantity will need more time. We will get start with the design once received the deposit. After the design is confirmed, we will arrange the production. Usually, the production will take about 4 weeks. ( Except for urgent order )
Q2: How long will it take to delivery? A: To ship by sea it takes 20-35 days depending on different destination. To ship by air or by express is about 2-7 days depending on destination.
Q3: Can I print our logo /barcode /unique QR code /series number on? A: Yes, you can. Either on the products or on the package depending on different items. We have a team of professional designers and are able to design as requested. Of course, we always confirm the design before producing. So you will surely get what you want for actual use.
Q4: Can I order some samples for our testing? A: Sure, we can arrange the sample to you by freight collect.
Q5: What' s your MOQ ( Minimum Order Quantity ) ? A: Our MOQ for each type of product is 2-2000 sets depending on different items. Please consult our sales people for more detail.
Q6: Can you customize product in special shape? A: Yes, we do OEM and ODM, but for special designed products, we will have a higher MOQ and you need to charge for mould, please understand it!
Q7: How can you make sure we will receive the product with high quality? A: Our QC team will inspect each shipment before loading and all raw material will be 100% new. And we will add UV material to keep the item steady for using long time. We will send you QC report before delivery.
Q8: Which packaging possibilities do you offer for the product? A：Our normal packaging is one pc into one bubble then into an color box (color box can be designed by Customers)24/48color boxes into one out carton.
Q9: What your payment term？ A：Our payment term is 30% deposit by TT ,70% balance payment against by copy of BL,we also accept LC
